Overview
We, at QUORLANVITH, strive to ensure our customers are satisfied with our products and services. If for any reason you are not completely satisfied, we have outlined our refund policy below to ensure transparency and fairness.
Eligibility for Refunds
To be eligible for a refund, please ensure:
- The product was purchased directly from QUORLANVITH within the last 30 days.
- The item is in its original condition with no signs of wear or damage.
- A receipt or proof of purchase is available.
Non-Refundable Items
We do not accept refunds for:
- Gift cards or promotional items.
- Products that are on sale or clearance.
Refund Process
If you meet the refund criteria, please follow these steps:
- Contact our customer service team at [email protected] with your order details.
- Send the product back to us at the address provided by our customer service representative.
- Upon receipt and inspection of the returned item, we will inform you of the status of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.
Contact Us
If you have any further questions or require assistance, please contact our customer support at [email protected]. We're here to help!